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Firehouse Subs - Privacy Policy | Firehouse Subs SelectCountry Find a location andOrder Online OurFood Hot Specialty Subs Hot Subs Salads Kids Extras Catering Nutrition Allergen Info Catering Download Menu FEATURED SUB Hook & Ladder Find AFirehouse Own AFranchise Franchise Steps Franchise Opportunities Franchise FAQ Franchise Contact Find OutOur Story Company News Room News FAQ Talk To Us How We SupportFirst Responders More Food Home Locations tropical menu Franchise Franchise Steps Franchise Opportunities Franchise FAQ Franchise Contact Nutrition Talk To Us Careers Find Out Our Story Company News Room Awards News FAQ Talk To Us Company Facts Find A Firehouse Our Food SelectCountry Firehouse Restaurant Group Privacy Policy   This Privacy Policy was last updated and is constructive as of June 30, 2015. We are Firehouse Restaurant Group, Inc. (“Firehouse”).  Your privacy is important to us, which is why we have ripened this Privacy Policy to explain our practices regarding the use and disclosure of personally identifiable information we obtain online from users of those  websites (including the website located at www.firehousesubs.ca), webpages and content that we own or tenancy (each a “Site” and collectively, the “Sites”) and/or, if established by Firehouse, the Firehouse Subs Advertising Fund, Inc. (the “Fund”) (collectively, either or both of Firehouse and the Fund are referred to as “we,” “us,” “our,” or “FIREHOUSE”). WHEN YOU ACCESS THE SITES, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, YOU SHOULD STOP ACCESSING THE SITES.   For U.S. Users of Our Sites   Collecting Information In general, we stave collecting any personally identifiable information from a user of our Sites unless that user provides such information or such information is provided to us by someone else. For example, you might be asked to voluntarily requite your name, postal address, email write and phone number, and credit vellum or PayPal Information to us when you purchase products from our Sites, provide feedback on our products, wield for a job online or fill out a franchise questionnaire. We may moreover collect and store statistics and other information well-nigh the online activities of our visitors on an volume basis.   How We Collect InformationWell-nighYou We often collect information through the Sites in three ways: 1. We collect information that our customers or visitors (including you) to the Sites supply to us. 2. We collect information from emails and other contacts sent to us by you, other customers and users of the Sites. 3. We collect information electronically on all customers and other users of the Sites by ways of cookies.   Types of Personal Information We May Collect on the Sites 1.         InformationWell-nighPurchases: Every time you use a Site to purchase goods or services, we may collect information well-nigh the restaurants you select and the details of the orders you place. To obtain services from the Sites, you may be required to provide us with your full legal name, email address, full street write including city, state and zip code, and telephone number. And, to obtain unrepealable services from the Sites, you may moreover be required to segregate your “username” and /or “password” and provide those to us. For some of our Sites, you may moreover be worldly-wise to submit information well-nigh other people. For example, while most of our Sites do not indulge online sales, you might be provided the option of ordering a gift, souvenir document or any products or service online. To do so you may be required to provide us personally identifiable information. For example, when you place an order with us by telephone or ways other than our online ordering service, you may be required to provide us with your full legal name, full street write including city, state and zip code, and telephone number. If you place an order through a Site, you may want the item purchased sent directly to the recipient; therefore, you might submit the recipient’s name, mailing address, email write and/or telephone number.  It is moreover possible that someone may provide us with your personally identifiable information, with or without your permission. 2.         Information From Promotions: We, or third-party merchants, vendors and others we may be working with (each a “Third Party Promoter”) may offer users of the Sites special offers, contests or other promotions (each a “Promotion”).  You are under no obligation to respond to or to participate in any Promotion but, if you do, you may be required to provide spare information (such as your lineage stage and whether you or anyone in your household is employed by the Third Party Promoter) to verify your eligibility for participation in the Promotion. For a given Promotion, the information you provide may be governed by the Third Party Promoter’s privacy policy rather than our Privacy Policy, so you should read thoughtfully any official rules or guidelines for each Promotion.    Sharing and Disclosure of Information We may unroll your personal information placid through your use of the Sites to: (a) our affiliates; (b) third parties to provide you with information or materials you specifically request or Third Party Promoters in connection with a Promotion; (c) our service providers providing services to us; or (d) as otherwise specifically permitted in this Privacy Policy.  We may moreover use and unroll your personal information placid through your use of the Sites to unrelated third parties: (a) to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by us; (b) to enforce our Terms and Conditions or to protect our rights; (c) to protect the safety of others, including other users of the Sites; or (d) with your consent in a particular instance.  We reserve the right to transfer, unroll or sell user information placid through the Sites, including user personal information, for other merchantry reasons of ours (including in connection with an work of our rights covered under the paragraph unelevated captioned “Assignment”). We moreover reserve the right to transpiration the manner of our use and disclosure in vibrations with the “Changes in Our Privacy Policy” section below.      Children’s Privacy and Age Limitations for the Sites The Sites are intended for use by persons weather-beaten 16 or older, and by your use of this Website you underpin that you are at least 16 years of age.  We do not knowingly collect personally identifiable information from children under the age of 16. If we discover or are made enlightened that we have received personally identifiable information from an individual who indicates that he or she is, or whom we otherwise have reason to believe is, under the age of 16, we will delete such information from our systems.  If you are a parent or guardian of a child under the age of 16 and believe he or she has disclosed personally identifiable information to us please contact us as provided below.  In any such event, a parent or guardian of a child under the age of 16 may review and request deletion of such child's personally identifiable information as well as prohibit the use thereof.  Please moreover see the spare disclosures in the paragraphs unelevated captioned “Additional Notices to California Residents -- Content Removal Requests for Users Under 18 Years Old”.   Use of Cookies Like many websites, the Site uses “cookies” – small strings of data placed on users' personal computer nonflexible drives during the mart of data that happens when your browser points to one of our websites. Among other things:   - Cookies enable a website to identify a user's browser as a previous visitor by ways of a unique string of numbers prescribed on a previous visit; - Cookies squire us in collecting information on the pages of our websites that you wangle or visit, and in recording any preferences you indicate for use on our Sites; - If you are browsing our website, a cookie identifies your browser and Site user ID and internet protocol number of your computer or other wangle device (but not your personal identity); and - If you place orders with us, we use cookies to squire in storing your preferences and recording other session information (a "session" is a single visit by you to one of our Sites).   California Do-Not-Track Disclosure At this time, the Sites are not set up to honor web browser do-not-track settings.  SpareNotices to California Residents Information on Marketing Disclosures California CivilLawmakingSection 1798.83 permits our users who are California residents to request and obtain from us once a year, self-ruling of charge, information well-nigh the personal information (if any) we disclosed to third parties for uncontrived marketing purposes in the preceding timetable year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding timetable year. If you are a California resident and would like to make such a request, please submit your request in writing to us at Firehouse Restaurant Group, Inc., 3400-8 Kori Road, Jacksonville, Florida 32257. Content Removal Requests for Users Under 18 Years Old If you are a user under 18 years of age and reside in California, you may request and obtain removal of, content or information that you have posted on the Sites.    You may send us any such requests by one of the pursuit methods: (i) by email (writing “Privacy Policy – Removal Request” in the subject line) at privacy@firehousesubs.com; (ii) by writing to us at 3400-8 Kori Road, Jacksonville, Florida 32257; or (iii) by calling us at (904) 886-8300.  We will review the request and respond promptly.  You should be enlightened that a request to remove content or information posted by you on the Sites does not ensure or require well-constructed or comprehensive removal of such content or information from our databases.   Links to Other Websites The Sites may contains links to other websites, applications and services maintained by us, our affiliates and/or by third parties that may not follow the same privacy policies as workable to the Sites. These other websites, applications and services may use cookies, collect data and use the data in ways that are variegated from the way in which we use the information placid through the Sites. When linking to flipside website, you should read that website’s privacy policy. Our Privacy Policy only governs information placid on or through the Sites.   Changes in Our Privacy Policy We reserve the right to modify this Privacy Policy at any time, and any modifications made will be constructive immediately upon posting, so you should trammels this page for any changes.  We will post at the top of this Privacy Policy the stage that modifications were last made, which should zestful you to any changes since your last visit to the Sites.  Your unfurled use of the Sites is your try-on to the revised Privacy Policy.   WorkWe may assign our rights and duties under this Privacy Policy, including, without limitation, our rights in information placid through the Sites, to any third party at any time without notice to you, and such work rights shall include the worthiness to make an work in connection in connection with any sale, merger, acquisition, divestiture or liquidation of all or part of our merchantry or resources related to the Sites, all or substantially all of our merchantry or assets, or as part of any reorganization or restructuring of our business.   Your Questions and Concerns If you have questions or concerns regarding this Privacy Policy or our privacy practices, please send us an email (writing “Privacy Policy” in the subject line) at privacy@firehousesubs.com; write to us at 3400-8 Kori Road, Jacksonville, Florida 32257; or undeniability us at (904) 886-8300. We will use reasonable efforts to promptly squint investigate any concern.   * * * Company Careers Nutrition Talk To Us Legal Privacy Download Menu ©2018 Firehouse Subs. All Rights Reserved.